BizMagnets Launches India’s First ChatOps Platform for Mid-Market Operations Teams
7/9/2025
Chennai, India — July 9, 2025
BizMagnets, a Chennai-based SaaS startup, today announced the launch of India’s first ChatOps platform purpose-built for field teams, ops staff, and administrative users. Designed to work natively inside WhatsApp, BizMagnets transforms everyday conversations into structured tickets, tasks, and automated workflows — helping mid-market businesses unify their support, service, and operations processes without switching apps.
“You don’t need to be a tech company to build a digital business,” said Prasanna K Ram, Founder & CEO of BizMagnets. “At BizMagnets, we believe you just need the right stack — one that meets people where they are, fits existing workflows, and works from Day 1.”
🧩 Solving India’s Mid-Market Chaos
Across India, thousands of operations teams rely on WhatsApp groups, Excel sheets, and siloed tools to manage customer service, field updates, and approvals. These setups often lead to missed follow-ups, poor visibility, and operational friction.
BizMagnets solves this by bringing structure and accountability to these daily chats.
✅ Support Automation – WhatsApp-based Helpdesk
✅ Service Automation – Appointments, geo-tracking, field force updates
✅ Workflow Automation – Multi-step process orchestration across teams
Clients like Athulya Assisted Living have already begun using BizMagnets to digitize patient coordination, automate visit reminders, and track field operations — all without asking their staff to learn new systems.
⚡ Go Live in Just 3 Days
The platform is fully hosted, built for scale, and deployable within days. BizMagnets offers pre-built flows for support tickets, appointment scheduling, and team coordination — making it ideal for healthcare, logistics, real estate, and service businesses.
About BizMagnets
BizMagnets is a SaaS company based in Chennai, India. Its mission is to simplify operations for India’s growing mid-market businesses by turning WhatsApp into a powerful business backend — enabling ticketing, task management, and workflow automation without switching apps.